If you have a question that is not answered on our site you can contact our customer service team by sending an email to help@phunkybuddha.co.uk We aim to respond to emails within 24-48 hours, if it does take longer we will email you with an update within this time
If you cannot remember your password, click on the ‘MY ACCOUNT” link at the very top of the homepage, and follow the FORGOTTEN PASSWORD instructions.
We have designed the Phunky Buddha website to make the shopping experience as fun and simple to use as possible. Simply click the category along the top bar or find your product within the search box at the top of every page with the item name or SKU.
Here at Phunky Buddha we try to help you to select the most accurate size to buy. To keep things simple, we use standard sizing and also give the length of the chest in cm for you to measure. Should you be unhappy with the fit of a particular purchase you can return the item, or exchange it for a different size. Please follow the instructions listed under returns & exchanges.
All items shown are in stock. If a size isn't appearing in the size drop-down on the product page, the item is in fact sold out. Please be aware that even if the product is in your shopping bag it isn't reserved and can be bought by another customer while you are browsing.
We accept Visa, Mastercard, Solo, Maestro, Delta, Switch debit cards and PayPal.
Our site is as secure as we can make it. All credit card transactions on this site are processed using Amazon checkout, http://www.sagepay.com, a secure online payment gateway which encrypts your card details in a secure host environment. At Phunky Buddha we don't hold your credit card details on the website.
Unfortunately we do not offer the facility to order over the phone.
After you place your order, you will receive an email confirming that your order has been received. This does not mean that your order has been accepted by us. Once your credit card has been approved, the receiving address has been verified, and the item has been located, your order will be accepted and shipped.
Please view our Delivery page to see where Phunky Buddha ship to.
Prices on the website include all prevailing taxes applicable in the UK at the time of payment. Children's clothes are zero-rated for VAT. If you are shipping to a destination outside the Eurozone, import duty may be levied by the country to which you are shipping. It will be your responsibility to pay for these possible additional costs.
There may be additional duties or taxes payable by you on receipt of the goods by customs in your country. Phunky Buddha cannot accept responsibility for these costs
Please see our returns and exchanges page to see our policy.